Below are some of our frequently asked questions. If you don’t see your question answered here, please email us at hello@wined.co so that we can respond to your promptly. We will also add your question to this list to help our other customers.
Yes, In order to purchase items containing alcohol, you must be over the age of 21. Also, someone over the age of 21 must also sign for the item upon delivery. There is no minimum age required to purchase any of our products that do not contain alcohol.
Yes, In order to purchase items containing alcohol, you must be over the age of 21. Also, someone over the age of 21 must also sign for the item upon delivery. There is no minimum age required to purchase any of our products that do not contain alcohol.
Due to state restrictions, we cannot ship items containing alcohol to Indiana, Kentucky, Mississippi, North Dakota, Tennessee or Utah. We also cannot ship fresh fruit to California. For more information, please review our shipping policy.
Due to state restrictions, we cannot ship items containing alcohol to Indiana, Kentucky, Mississippi, North Dakota, Tennessee or Utah. We also cannot ship fresh fruit to California. For more information, please review our shipping policy.
To change or cancel your order, please contact customer service at hello@wined.co. Front Door deliveries cannot be cancelled as they are processed immediately to ensure quick arrival. We are unable to accept changes or cancellations on some items. If you are not satisfied with your purchase, please review our return policy.
To change or cancel your order, please contact customer service at hello@wined.co. Front Door deliveries cannot be cancelled as they are processed immediately to ensure quick arrival. We are unable to accept changes or cancellations on some items. If you are not satisfied with your purchase, please review our return policy.
Please contact us at hello@wined.co with your request to ship to multiple addresses, and we would be glad to assist with some options.
Please contact us at hello@wined.co with your request to ship to multiple addresses, and we would be glad to assist with some options.
For more information, please review our return policy. Please note that, due to state restrictions, we cannot accept returns on our wine basket products. Our other products are eligible for our generous 30-day return policy. However, if you are not satisfied with your wine basket purchase, please contact us so that we can make it right.
For more information, please review our return policy. Please note that, due to state restrictions, we cannot accept returns on our wine basket products. Our other products are eligible for our generous 30-day return policy. However, if you are not satisfied with your wine basket purchase, please contact us so that we can make it right.
We are committed to offering competitive prices on our products. If you find a lower price on an identical product, contact us at hello@wined.co with proof of the lower price and we will match it, and offer you a small gift as a token of our gratitude. We also offer a 14-day post-purchase price match policy. For more information, please review our price match policy.
We are committed to offering competitive prices on our products. If you find a lower price on an identical product, contact us at hello@wined.co with proof of the lower price and we will match it, and offer you a small gift as a token of our gratitude. We also offer a 14-day post-purchase price match policy. For more information, please review our price match policy.
Yes, here is our gift card page. Our gift cards have no processing fees and never expire.
Yes, here is our gift card page. Our gift cards have no processing fees and never expire.
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